Tuesday, September 15, 2015

Finding the Recipe for Successful Marketing

Sara was excited. Her grandmother had just given her the recipe for her famous peanut butter cookies, and she could not wait to make them for her friends at school. She had never been much of a cook, but she figured that with the recipe she should be ok. After all, how hard could it be?

Sara enters the kitchen and begins to gather her ingredients. She notices that the recipe says she needs two bowls, but when she looks in the cabinet and sees that she only has one, she figures that should be ok. She then sees that she needs some baking soda, but only has baking powder-- that should be close enough.

Sara begins to get everything into the bowls. The recipe calls for her to mix the sugar with some softened butter, so she sticks the butter in the microwave. Thirty seconds later, the the butter is just a puddle. Well, that will make it even easier to mix it into the recipe, right?

Twenty minutes later, she sticks everything into the oven and triumphantly sets the timer. When she returns after the ding, she pulls them out eagerly and then stops. Wait a minute, these do not look right. They did not rise properly and just look ‘off’. Confused, Sara thought back to her cooking. Did those little details about the butter and baking soda really matter that much? She supposed so. She decided to try again the next day. Tonight, she would pick up some more butter and some baking soda.

Developing Your Marketing Recipe

If you have ever made cookies, you most likely noted Sara’s mistakes right away. You knew that those cookies would not turn out right. Recipes use very specific ingredients because they have particular roles. If you do not use the right ingredients then the food will not act the way it is supposed to.

When you are creating a marketing campaign, you will similarly need to follow a recipe. The difference is that you will need to develop the recipe yourself. You know that you need a variety of different ingredients, such as direct mail, social media, online content, and paid advertising. You then need to mix these different techniques together to engage your intended audience and create the perfect recipe.

Often, determining the exact recipe of success will require some experimenting. You will need to explore where your customers spend their time online and what types of information they are seeking. What types of designs and offers do they respond to best in direct mail? What social media platforms are the most important to them?

Unlike with baking cookies, when you mess up a marketing recipe, it will often not be as obvious that there was an error. If most of your marketing campaign has a decent amount of success, you might not notice right away that your paid advertising campaign was not bringing in customers unless you closely monitor your different channels. If you do not identify the problem, however, you risk needlessly spending money.

To be successful in marketing, you are going to combine several different techniques into a unique recipe that helps to get your message in front of the right people at the right time. To ‘taste’ the recipe, however, you need to make sure that you regularly use analytics to gauge how well the campaign works together. You can use this data to refine your efforts and become even more successful.

Creating a successful marketing campaign does require careful thought and the precise combination of different parts. If you are interested in starting a new campaign, contact us today to get started.

Friday, September 11, 2015

How to Create a Successful Marketing Event for Your Business

If you truly want to draw attention to your business and potentially attract a whole new variety of customers, there are few better ways to accomplish this than with a great marketing event. Regardless of the type of industry that you're in, a marketing event is a great way to get a hold of some people who wouldn't normally have your business on their radar. To accomplish this, however, you need to keep a few key things in mind.

Go Beyond the Sale

One of the most important things to remember about a successful marketing event is that you need to give people an experience that is truly worth leaving their homes for. Getting a person to open up your direct mail material is one thing - after all, you've sent it directly to them and they don't even have to get in the car in order to open it. Getting them to come to your physical location, possibly for the first time, is something else entirely.

Consider a marketing event that a bookstore might have. Instead of just holding a blowout sale (as a customer can typically find similar prices online if they look hard enough), a bookstore might hold a signing with a famous author. Suddenly, you've given those people a reason to actually come into the store, especially if the author isn't one who makes local appearances very often.

Once all of these people are in your store, then you can hit them with sales and other promotions in an attempt to increase revenue. Simply offering discounted prices should never be the most enticing thing about the event that you're throwing, as most people won't find it a good enough reason to attend in the first place.

Set a Goal

Another one of the biggest things to remember when creating a successful marketing event is what it is that you're trying to accomplish in the first place. Are you looking for a way to increase existing customer satisfaction and give back by way of a memorable experience? Or are you looking for a way to reach an entirely new market? The goal that you set at the outset will dictate every choice that you make thereafter.

Give Yourself a Way to Capture Contact Information

As with all marketing techniques, one of the major goals of a marketing event is to capture leads. After all, even if you're just looking for a fun and exciting way to give back to your existing customer base, the chances are high that one or two of them might bring some friends along with them.

To truly take advantage of a marketing event, make sure that you're giving yourself a built-in opportunity to capture contact information in the most efficient way possible. Even if it's something as simple as giving people a chance to win fun door prizes if they fill out a contact information survey, you'll need something to use when the event is over to keep in touch with all of the new people that you've attracted.

These are just a few of the tips that you can use to create a memorable and successful marketing event for your business that people won't want to miss. If you continue to hold these events on a regular basis, you will have a great chance of reaching people who you may not have otherwise been able to get to without them.

Tuesday, September 8, 2015

The Return of the 90's Sitcom

For anyone who grew up watching the popular 90’s sitcoms, the past few years have been particularly exciting. It seems as though now is a popular time for studios and actors to bring back some of the shows in the form of spin-offs.

Take "Boy Meets World." This popular show followed the young Cory Matthews from school through college and all the fun times and drama that came with friendships, school, and finding love. The show is now being revived into the form of "Girl Meets World," which features Cory and his childhood sweetheart, Topanga, now raising their own family.

Similarly, the show "Full House" told the story of a single dad trying to raise his three daughters with the help of his best friend and brother-in-law. This show now follows the next generation with a spin-off that is being called, "Fuller House."

These newer shows are providing many people with the chance to relive their childhoods and share their favorite characters with their own children. While you sit back to enjoy the latest episodes, however, you might find that they have a few things to teach us all about our latest marketing campaigns.

The Power of Relationships

The strength of both shows was in the powerful relationships that dominated the series. In "Boy Meets World," the friendship of Cory and his friend, Shawn, as well as his relationship with his future wife, Topanga, was something that drew many people to the show. People were able to relate to the struggles of Cory as he worked to navigate these different relationships, and loved being able to see how everyone was there for him.

In "Full House," the relationships between the three sisters and their friends and family were the driving part of the show. The girls had to learn how their own relationships were going to mature. The entire family had to be a major source of support for each other as they all struggled to find their way with the loss of the girls’ mother to a car accident before the show began. Single parents, families with multiple siblings, and extended families who all lived under the same roof could understand many of their relational experiences.

In marketing, relationships are also your driving source behind your success. You want to build relationships with everyone you meet and your customers need to know that you are there for them and can help them solve their problems.

You also want to build a strong network of relationships with other professionals. It can be a great, professional asset to have others in your industry with whom you can discuss ideas. Networks can provide you with the opportunities to build relationships with other people who can pass work along to you according to your strengths when the opportunity arises.

Finding Your Place

Both sitcoms largely revolved around the characters’ coming of age. They matured from young children into adults with their own paths. The shows followed them as they found their place and role among their social groups and wider society.

You will need to find your place within your own industry, as well. You need to accurately identify where your strengths and weaknesses lie. Learn how to market to your niche based upon those strengths, and demonstrate why you can solve the pain points of your customers.

Enjoying spin-offs of your favorite 90’s sitcoms can be a fun pastime, but it can also provide you with some valuable lessons about how to succeed in your own marketing endeavors. If you are interested in beginning a new marketing campaign, let us know. We would be happy to help you get started.

Friday, August 28, 2015

The Quest for Quality Content in the Marketing World: Why the Need Isn't Going Away and is Only Getting Bigger

If you have any type of Internet presence for your business at all, the chances are high you're always searching for relevant, high-quality content to put out into the world on a regular basis. Quality content accomplishes a number of different goals. It allows you to maintain an active presence on the Web, to engage with your target audience, and to establish yourself as a thought leader in your industry. It also happens to be incredibly important for reasons that go above and beyond those -- and will only get more and more integral to your strategy as time goes on.

The Google of it All

One of the major reasons why high-quality content is so important to your website, your blog, or your social media presence has to do with Google. Google is essentially the "be all, end all" way of getting recognized by your target audience in the digital age. If your blog appears near the top of the search results for relevant keywords, you can expect a huge boost in visitors (and ultimately revenue) as a result. Because of all this, quality content is important for one simple reason: Google thinks it is.

How High Quality Content Ultimately Benefits You

Even going above and beyond website traffic, the quest for quality content is one that ultimately benefits your business in a wide range of different ways. For starters, it forces you to stop thinking of your website visitors as users and to start thinking of them as real people. This is a great approach to have, as it puts you in a better position to connect with them in a meaningful way and to form a meaningful, loyal bond in return.

Secondly, striving to generate high-quality content online can be a great mentality to take with you into the offline world, too. If you use the same practices when generating offline content that you do for your online content -- an emphasis on readable, relevant, and interesting materials -- you can form the same meaningful connection with those you're targeting via direct mail and other materials as you do with Internet users.

Ultimately, however, the quest for high-quality content means one thing: everybody wins. You aren't "faking your way" into the position of a thought leader in your industry. You aren't "tricking" your customers into thinking you know more than you really do.

You ARE a thought leader in the industry and you ARE a voice to be listened to. Google and similar companies that emphasize high-quality content are essentially performing the biggest magic trick of all -- they're slowly forcing businesses in all industries to become better at what they do on a daily basis. When you look at it from that perspective, it's a position that's certainly hard to argue with.

Tuesday, August 25, 2015

Measure Performance and See Success

George loves fantasy football. He began playing a few years ago while still in college and has continued throughout the beginning of his professional career. Fantasy football serves as a fantastic escape for him -- a great way to relax and dive into the sport he's loved since childhood. It's also a great way to bond with many of his colleagues, since there's a football league right in his office. The group spends many lunch breaks together, studying the latest football stats from the weekend's games and determining how those stats will impact their own teams.

If you were to ask George what the secret is to a successful fantasy football season, he would answer, "statistics." You need to have a good understanding of the strengths and weaknesses of each player. You can use this understanding to see how performance metrics can dictate how the fantasy team performs. After players perform in real games, their every move is broken down and analyzed to determine how they would have performed according to the setups of the fantasy team. Performance metrics are an incredibly important aspect of any fantasy team.

If you've ever participated in a fantasy team, you've also been exposed to the importance of statistics and performance metrics. This fun game can provide you with incredible insight you can use to improve your marketing efforts. Here are just a few lessons you can learn from fantasy sports teams that can be transferred to marketing.

Performance Metrics are Everything

As any sports fan knows, performance metrics are continuously analyzed for every athlete. Whether batting averages, average distances thrown, or the typical number of points scored, the actions of every player are regularly scrutinized.

In marketing, performance metrics are equally important. While it can be tempting to run marketing campaigns based solely on best practices -- and best guesses -- these types of campaigns will have limited value for your brand. To be successful, a campaign must be perpetually monitored to see how well the different aspects are performing.

Performance Metrics Should Be Used to Guide Decisions

On the sports field, coaches will use statistics about players to form their starting lineup and opening plays for the next game. In football, for example, it's common for coaches (and players) to study film of their upcoming opposition to determine the weaknesses they can exploit in the other team. Coaches will also use the statistics of their own team to see who's at the top of their game and who needs to sit the game out in an effort to create the optimal lineup.

In marketing, you should regularly make adjustments and tweak your marketing efforts to reflect what your performance metrics tell you. If the metrics tell you your direct mail campaign or your email campaign is not having the desired impact, you need to examine why that may be and what you can do to better reach the intended demographic. By perpetually measuring the success of your campaigns, you'll be able to see how well your changes perform and continue to refine your campaign. This will help you avoid spending unnecessary money on unsuccessful campaigns, while also better reaching your intended audience to bring in more customers.

As anyone who loves fantasy football (or any other fantasy sport) knows, statistics and performance metrics are critical for developing a successful team. This lesson also translates well to marketing, where perpetually measuring customer behavior will help you refine your efforts and boost your bottom line.

Friday, August 21, 2015

The Millennials: How to Use Print to Capture the Attention of the Technology-Driven Generation

Officially, a person is a millennial if they reached young adulthood sometime around the year 2000. Also commonly referred to as Generation Y, these are people who are just now becoming the age where they matter most -- at least as far as marketing demographics are concerned. They're starting to break out on their own, live their own lives, and spend a great deal of money. Historically, they've also been the most difficult to market to for one simple reason: technology.

Chances are, if you happen to see a young person who can't be bothered to look up from their smartphone or tablet for a single second to take a look at the world around them, you're looking at a millennial -- or at least a stereotypical one. In reality, it's actually pretty straightforward to market to millennials, as long as you go about it in the right way.

Be Relevant

By far, the absolute best way to market to millennials is the same way you market to anyone -- by being as relevant as possible. Go out of your way to understand Generation Y. Discover how they think and -- more importantly -- what they're looking for. You can try all the flashy gimmicks you want or sink a huge amount of time and effort into social networking and similar bits of technology in an attempt to gain a foothold in this ever-important market, but none of it will mean a thing if your message is completely irrelevant to the people you're after.

It's Print's Time to Thrive

Print marketing is actually one of the most powerful techniques you can use to attract the attention of the millennial generation for a very simple reason: it's difficult to ignore. Whereas baby boomers have decades of experience sifting through direct mail and advertisements in general, it's still something unique to the younger generation. This makes it more impactful, giving you a competitive advantage over those who forgo this route.

You can also make your print and digital campaigns work together. Use a QR code on your direct mailers, for example, to give millennials the opportunity to begin the conversation in print and finish it online where they feel most comfortable.

Personality Talks

Each new generation tends to be a little more informal than the one before it, but not necessarily in the way you might think. What this trend really means is that each new generation embraces a true sense of personality more than the one before it. Millennials are after a sense of fun and a company that represents a hipper image that they want to be part of. While injecting as much personality as possible into your mailers might not work for that 50-year-old housewife, it will absolutely capture the attention of a millennial.

With each passing year, the millennial generation becomes more and more important. They're already poised to overtake the baby boomer generation in spending, sooner rather than later. Now is the time to strike while the iron is hot, so to speak. By going after the millennial generation now, you'll begin to amass an army of loyal followers ready to spend money on your products or services for decades to come.

Tuesday, August 18, 2015

Ways to Ensure Everyone Has their Favorite Type of Content

Imagine three friends walk into the local grocery store. They're roommates in a nearby apartment building and are planning a fun get-together with their friends that night. The friends split up, each with a separate shopping list, and plan to meet up at the cash registers in half an hour.

Thirty minutes later, they reconvene and look over each other's selections. The one tasked with selecting salsa pulls three jars of Brand A out of her bag. The other two roommates grimace slightly.

"What?" she asks.

"Oh, it's nothing," another roommate says. "It's just that I prefer Brand B salsa. I always find Brand A a little too watery."

The other roommate chimes in, "Really? I always prefer Brand C. I find Brands A and B both to be too mild."

They each laugh. "Wow!" exclaims the first roommate. "I had no idea there were so many different opinions regarding salsa. How about I get one jar of each? Then, we can all have our preferred flavor at least some point in the evening."

Like the friends in this story, your customers often have different tastes and preferences. When planning your marketing, you must remain considerate of your customers and recognize that it's possible for different customers to have different content 'tastes.'

The Different Types of Content

The digital world has long been dominated by text, but in many ways this is changing. People are realizing how critical and engaging images are when added to text. In fact, tweets that contain images are known to receive up to 5x the engagement of those without images.

People like images because they give them something to relate to. When you see a picture of a company's customer using their product or service, it becomes easier to see yourself in that position. As a brand, you can take advantage of this by beginning to build a stronger relationship with potential customers and enticing them to do business with you.

Videos have also become an increasingly important aspect of digital content. Customers have begun demonstrating their preference for this form of content in many ways, and customers upload 300 hours of video every minute on YouTube alone. Visuals allow people to process information up to 60,000 times faster, making it a valuable way to communicate with page visitors.

There are also other valuable forms of content to consider. For example, on social media, memes and other fun images are easy to create and share with audiences. These types of images fit well with the casual attitudes of many social media platforms, while also communicating basic ideas about the business and industry.

Infographics are another generally appreciated form of visual content because they communicate valuable information in an easy-to-digest format. Infographics can be used nearly anywhere, from your website and blog, to your social media platforms.

The content of digital marketing continues to evolve as marketers realize that not all customers will respond to the same type of content. Just like the roommates who all like a different type of salsa, you can be confident that different customers appreciate different types of content. By producing a variety of content types to nurture your relationship with all these different groups, you'll create a strong digital marketing campaign.