Tuesday, December 29, 2015
What Does "Emotion" In Print Marketing Actually Mean?
To boil it down to its essentials, invoking an emotional response from a person who views a print marketing material means that you've gotten them to think more than just "I understand what this product does" at the end of a piece. You don't necessarily want to leave a person with the idea of "This particular product will help solve my problem" per say - you want to leave them with a sense of "Not only will this product help solve my problem, but it will also make me happier at the same time." You want them to long for the emotion every bit as much as they do for the product, which is where the real success of this technique rests.
Nostalgia is the Key to the Emotional Response
One of the single best ways to inject emotion into your print marketing is through good, old-fashioned nostalgia. Even if your message is framed in a way as simple of "Things used to be great, but now you have a problem. With X product or service, they can be great again," you're going a long way towards tying your particular product or service to emotional past experiences that the customer has had. This lets them both acknowledge that they long for the days where things were much simpler and gets them to realize that with what you're offering, they may just get there again.
In the AMC television show "Mad Men," set against the backdrop of the 1950s print advertising industry, Don Draper at one point early on creates an astounding pitch for the Carousel from Kodak. For those unfamiliar, the Carousel was a slide projector that made it easier than ever to enjoy all of the wonderful photographs that you've taken over the years on a much larger scale than ever before.
Don didn't just zero in on this functionality, however - in an impassioned speech to the Kodak board, he talked about how the Carousel was much more than just a slide projector - it was a time machine. It was a doorway into the past, allowing someone to relieve those wonderful Christmas mornings when their kids were still small, or that family trip that they took to the Grand Canyon that they're still thinking about - all in the type of stunning detail that customers wouldn't be able to find anywhere else.
What made Don's pitch so successful is that he tied the product to a noble emotional response - something that people are actively looking for in what they consume, be it their favorite movie or the products they buy and everything in between.
It is inside that emotional response where most of your success in print marketing will reside. If you can tie a positive (and hopefully intense) emotional response to your product or service through marketing, you'll create a loyal army of customers who can't wait to buy what you're selling because what you have to offer is so much more powerful than any one product or service: you're offering them their own emotions.
Tuesday, November 3, 2015
As a young man fresh out of high school, Eric started up his own business, a personal training studio. Bright eyed and bushy-tailed, he easily achieved his early financial goals, and his business seemed destined for success with Eric still at the tender age of 18. He was on top of the world before things began to unravel.
Eric was already married with two young children, and addicted to a fast-paced lifestyle that came with the success of his business. The pressures of raising a family while running a business took their toll on someone perhaps a bit too young to handle the situation. Eric descended into depression and alcohol abuse. His early successes now haunted him like spirits. He lost his wife and children. Then came the day Eric punched his fist through a glass window and almost permanently lost the use of his hand. He knew he had hit rock bottom and needed a change in his life.
He thought he had lost the use of his hand, but being well versed in personal training concepts he rehabilitated the hand himself. That was the first thing he dedicated his efforts toward, and it worked. he knew he needed more, however, and he went after it. As Norman Vincent Peale wrote, "There is a real magic in enthusiasm. It spells the difference between mediocrity and accomplishment."
Eric decided to try out for college football even though he had never played on a team. Eight dreary years had been wasted in depression and alcohol, and the 26-year-old version of Eric was deemed too old for college football. Everyone tried to discourage him.
He released 40 clients and closed his studio, cutting off his income. Eric tried out for three college football teams and applied to enter two others. Only on the strength of a letter from San Antonio Mayor Ed Garza was Eric accepted by the University of the Incarnate Word. He made the team as a walk-on.
Four years later, Eric was a 30-year-old senior ready to graduate, having lived his dream of being on a college football team. While he had not played a single play in all that time, his dream was fulfilled by simply running onto the field with his team for every game. He had reached for the stars and succeeded.
One of Eric's inspirations had been the film, "Rudy," about a walk-on with limiting disabilities who made the team. Eric's only limitation was his age, and having overcome it he earned the respect of his teammates and coaches. In the last game of his career, his teammates called out to the coaches to put Eric in for a few snaps. Just like in the movie, "Rudy," the guys were calling out, "Put in Castillo!"
It was like icing on the cake. Eric got more than he ever expected. He had already realized his dream and had decided to use the drive and ambition he now generated in another way, toward another objective. While still a UIW student, Eric started up a non-profit organization called A Walk in My Shoes. He solicited and received donations of new and slightly used pairs of shoes to distribute to needy people for free.
To date, they have distributed thousands of shoes to organizations such as the Boys and Girls Club of San Antonio and the American Red Cross. There has even been a documentary film of Eric's drive to overcome adversity entitled, "The Power of a Dream" that was released in 2015. Through his continuing efforts, Eric's success has become the success of others.
Friday, October 30, 2015
Tuesday, October 27, 2015
Famous singer/song writer Janis Ian recently documented in a blog post several of the mistakes she has made over the years. Describing herself as prone to accidents "in the minefield of life," she revealed some whopping errors. Three noteworthy examples are refusing the role eventually played by Rhea Pearlman in the hit TV series Cheers, passing on performing at Woodstock, and declining to write the musical score for the blockbuster film, The Graduate.
These were definite mistakes, to be sure. But as serious as these now obvious blunders were, Janis Ian is still doing what she loves and making others happy in the process. She is earning a living writing music and performing, and the world is better for this. None of her mistakes in that minefield have kept her down nor kept the world from enjoying her music.
Isaac Newton's mother made a mistake that had the potential of altering the history of science. Young Isaac was pulled out of school to help run the family farm, but he was really no good at this, and his mother recognized it. She also knew that he really wanted to finish his schooling. When she realized that this was a far better fit for her son, she found another way to get the farm running as it should and allowed her son to finish school. The world of science is better because of this woman's mistake being corrected and learned from.
Many stories tell of business successes born after their founders' prior failures. Macy's, the department store chain, is one of the largest such chains in the world, but Rowland H. Macy suffered through multiple business failures before learning enough from them to bring him and his family fame and wealth.
Dave Anderson of Famous Dave's BBQ restaurants was, at one time, a not-so-famous Dave, after experiencing not one, but two business bankruptcies. One of them was as a wholesale florist supplying very large clients like Sears Roebuck. His business grew so rapidly that he failed to keep up with it, and lost the business. But, he learned from his mistakes and personal limitations. Indeed, he describes failure simply as "a learning tool."
Since Dave knew that he loved making food, a restaurant was an obvious choice, and Famous Dave's is the famously successful result, but he did not stop there. Anderson also created the LifeSkills Center for Leadership in Minneapolis, investing over a million dollars to start the program for helping at-risk Native American youth. The program focuses on leadership skills--the same skills Dave learned from his previous mistakes.
As author John C. Maxwell put it in his successful book, Failing Forward: Turning Mistakes into Stepping Stones for Success, your objectives should include this mantra: "Fail early, fail often, and fail forward." Mistakes should become vehicles, not obstacles. Like Janis Ian, despite mistakes you keep on keeping on. Isaac Newton's mother learned that correcting mistakes can create value where none appeared to be. Like Rowland H. Macy and Dave Anderson, you build success on the foundation created by prior failures.
As social activist, composer, and singer Bernice Johnson Reagon put it, âLifeâs challenges are not supposed to paralyze you; theyâre supposed to help you discover who you are.â
Thursday, October 22, 2015
"Humility is the solid foundation of all virtues."
One of the most popular films of all time is "Groundhog Day," starring Bill Murray. As the pre-humility Phil Connors, he is the perfect caricature of a self-absorbed personality. This film is a wonderful depiction of the learning of this life lesson about the importance of humility.
As you recall, the plot is basically his journey toward humility and service to others. He is rescued from a perpetual loop when he learns the lesson, and can then get on with his life as a more mature and complete person.
A favorite character interaction in the movie is that between the well-practiced jerk, Phil Connors, and the well-intentioned, but mentally limited, bed-and-breakfast operator who makes an innocent comment about the weather. The TV weatherman, Connors, having probably practiced this before on other victims, launches into a full blown 65-word weather report ending with the snarky question, "Did you want to talk about the weather, or were you just making chit-chat?"
He intentionally embarrasses her just for the personal enjoyment of it. The exchange becomes the perfect definition of his character, or lack thereof, before learning the lesson of humility.
Equipped with his newfound humility, the later Phil Connors is everyone's friend. He has not only demonstrated to others his appreciation for their presence in his life, but has contributed in many ways to their satisfaction, happiness, and well-being.
Everyone has witnessed someone who they've thought could benefit from a healthy dose of humility. The kind of people who always have a verbal come-back after someone remarks on having done something or been somewhere. No opportunity passes without them commenting on their own experiences. Only it usually is not just an, "I did that, too." Typically, this person has done it bigger and better than you did it.
If you went up in a balloon, they went to a higher altitude. If you have a favorite pastime, they have already done that long ago. They have an, "I did it better," for every subject you bring up.
They practice this without really realizing how obnoxious it is. In reality, they truly believe they are just being conversational. It all too quickly begins to reflect their own weak self-image. They fail to realize how they have turned the art of simple conversation into a contest--one they feel compelled to "win." This, of corse, is the complete opposite to humility.
Winning this contest is rather nicely exemplified in an old joke. The story goes that a fellow goes off to college and returns after graduation only to be completely surprised at how much his parents have learned in the four years he has been away. He knows he has learned a lot, but lacks the humility to recognize that his parents may have already known much of what he has just learned.
Life is not about how much you have personally accomplished, as seen in the attitude of an immature Phil Connors. It is about how much you have contributed to the lives of others along the way. Only after you learn humility can you do this to the fullest extent.
Personal growth is a natural byproduct of service to others. As the immature Phil Connors eventually learned, in the face of your inherent drive for achievement and success, the best guardian of your self image, the best vehicle for promoting your own growth, is not a resume full of accomplishments. It is the humility to recognize your own limitations and the contributions that others have made to make your life better. Humility truly is the foundation of all other virtues.
Friday, October 16, 2015
Let the Customer Discover Your Message on Their Own Terms
For an example of effective multi-channel communication in action, consider what happens after you send out a print item to a customer using direct mail. Logic dictates that you should wait a week or two and send a follow-up message, right? As you've already established contact, that follow-up doesn't have to come in the form of another mailer sent to the customer's mailbox. It can easily be an e-mail sent to the address for that customer you have on file. Suddenly, you've used not one, but two, different channels effectively, allowing the customer a full range of options regarding how and why they respond and continue their journey.
That may be simplifying the situation a bit, but the benefit to the consumer of getting full control over how they're receiving and responding to your message is what multi-channel communications are all about.
Better Campaigns Mean Better Results
In order to master multi-channel marketing and really put it to good use for your organization, you'll need to keep a few key things in mind. For starters, you'll need to establish a single, unified view of your customers across all channels. Any available piece of information will need to be collated together, not only so that each channel seems like a natural extension of the next, but so each channel can allow for the deeper level of customization that attracts customers in the first place.
Another factor to consider has to do with your organization's ability to create the most consistent experience possible across all of those channels at the same time. When a customer gets an e-mail, sees a mobile ad, and receives a letter in the mail from your campaign, they all need to feel like they're coming from the same company. One can't be casual, while the other, stuffy and overly professional. Failure to grasp this basic concept can result in your organization coming across as a bit schizophrenic.
You'll also need to develop your own in-house multi-channel platform to help keep track of all of these materials. You'll need things like campaign management software, for example, giving you the ability to execute all aspects of a campaign (including both print and digital materials) all from the same unified workflow. This will also give you a better idea of tweaks that you can be making to your campaign by way of things like predictive and actionable analytics.
Multi-channel communication, in general, just goes to show you that print and digital don't have to be an "either/or" scenario for marketers. By leveraging all of the tools you have available to you instead of playing favorites, you'll put you and your team in a much better position to succeed moving forward.
Tuesday, September 29, 2015
We are all accustomed to trying to understand the motivations of our favorite characters. We know that if you do not make an effort to comprehend the âwhyâ behind the actions, the book will lose much of its appeal. Humans are naturally complicated! We relate far better to well-rounded characters than the more superficial ones.
Although we all have the skills needed to complete this type of analysis, most marketers neglect doing it in one of the most essential aspects of their jobs: understanding Google.
The Struggle of Marketers
The past 18 months have been big for marketers. The mobile update that hit in April sent many brands scrambling to make sure their sites were ready. There were also Panda updates and a suspected Phantom update, just to name a few. Each change impacted countless sites both positively and negatively. Some sites saw their rankings plummet-- and with it their traffic and their business. Others saw their sites suddenly appear on page one of SERPs (Search Engine Results Page) for the first time and experienced a much-needed jump in traffic and revenue.
Many professionals dedicate their time to trying to correct whatever errors might have hurt them in the last update. When the Panda update hit, they learned that thin content was frowned upon, so they spent time trying to beef up certain pages that were damaged by the update. When Google made the announcement that sites could expect a mobile update in April 2015, numerous marketing and IT departments found themselves scrambling to make sure their sites were mobile ready.
The problem with these techniques is that the site is always one step behind. If you are always trying to catch up to the latest Google update, then you have already lost your spot on the SERP. If you want to have a successful site, you need to be one step in front. Just like targeting the motivation of a character in your favorite book, you need to understand the motivation of Google. You want to know the âwhyâ.
The why is actually simple. Google does not care about your business. Google cares about making their users happy, which in turn means delivering sites that answer their queries. Every one of the Google updates has been designed to better sort through poor websites and track down the high quality ones to display for users.
If you want to create a website that is successful, you need to focus on the end user.
- Content that provides immediate value and is not just a superficial, general treatment of your subject.
- Text that is easy to read, skim, and digest.
- Vocabulary that matches what people tend to put into search engines to help them find the material.
-That same vocabulary present in page titles, meta data, URLs, and other parts of the page that Google and users examine to see what your site discusses.
- Careful analysis of how your content performs in the short term and the long term to identify the types of content people respond to the best.
- Analytics that do not just look at the number of views or shares, but actually measure leads and conversions.
Understanding the whys behind behavior is important for understanding a great book, and for understanding Google. Rather than always playing catch up with algorithm updates, get out in front of it by focusing on the same thing Google does: the end user.
If you are ready to get a new marketing campaign off the ground, contact us to get started.
Friday, September 25, 2015
In the beginning of 2015, there was controversy following one of the Google âhangouts.â John Mueller, of Google, seemed to indicate that webmasters should not focus on building backlinks. This took the marketing world by storm, as many people dedicate time and energy to developing a high quality backlink profile.
Careful analysis of the problem, however, demonstrates that this might not have been what Mueller meant. At other Google hangouts in the past, he gave advice about how to appropriately go about building successful and useful backlink profiles. It is now largely agreed by many marketing professionals that Mueller was speaking about avoiding using illicit tactics to build backlinks, such as engaging in, 'I link to you, you link to meâ backlink schemes.
To understand how backlinks should ideally be developed, it can be useful to look at how business is conducted in person.
The Role of a Handshake
Place yourself in a corporate meeting between two important executives. They are sitting at a long table in a professionally furnished conference room. They sit at opposite sides, each with a team of assistants taking notes of the meeting and making sure that the bosses are always equipped with a glass of ice water.
The two hash out their ideas. They want to see if their information aligns and if they believe they can work with each other. No executive wants to run the risk of doing business with someone who would ruin their reputation. Before any deals are struck, they want to make sure that this is a professional with whom they want to have their name publicly associated with.
After a long conversation, they both stand up.
âWell, I suppose we are in agreement,â says one.
âYes. I will have my team get started on the contract right away,â says the other.
They reach out and they shake hands-- and now everyone in the room knows that they will be willing to vouch for the other.
The Role of the Backlink
The handshake is a backlink. When one site links to another, they are publicly vouching for the content on that page. They have reviewed the information and found it to be in line with what they believe about the topic at hand. They trust that when they send their page visitors to that website, the users will be able to obtain useful information that will help them answer their questions.
Backlinks should not be something that you ever have to trick the other website into doing. It is not supposed to be the end goal of SEO. Instead, backlinks should be viewed as a part of a larger SEO strategy that involves creating high quality content that people are interested in reading and find helpful.
That does not mean you cannot ask for backlinks. If you find a website that aligns with your intended audience and you think your content would be helpful, there is nothing wrong with asking for a link, but it should always be done upfront and honestly.
You can build backlinks by writing guest posts or thought-leadership pieces for other websites. You should also be sharing your content on social media to increase exposure and build more backlinks.
Google, and its algorithm, want to keep an eye out for backlinks that come from low quality sites or always seem to come from the same types of sites. They want to make sure that the backlinks are diversified and gained honestly. If a poor site links to you and you do not want the backlink counting against you, then you can always disavow it to let Google know that you want no part of that link.
When it comes to building backlinks, remember to always build them honestly and with the end user in mind. Just like a handshake in business, it should be viewed as a public vouching for the other site. When you view it in that context, it will be easier to understand the role of backlinks in the online web community.
Friday, September 18, 2015
Master the Art of the Tease
One of the major lessons to be learned about building anticipation for a new product or service through marketing is to master the concept of teasing. If you were still a year out from the launch of a new product, for example, you wouldn't necessarily want to send out a mailer detailing all of that product's functions right away. Not only do you not want to "give the game away" just yet, so to speak, but a year is an incredibly long time in the world of business. Things can change, so you don't want to lock yourself into something that you may end up dropping down the road anyway.
Instead, you can send out a mailer talking about the exciting new product that is on the horizon and detail all of the hard work that you're putting into it. Instead of talking about what it specifically does, talk about the problem in your customers' lives that it is designed to solve. Talk about the overarching goal of the product in a way that both gets people excited and makes them want to learn more.
It's About Steady Updates
Another major technique to make use of when building anticipation is to check in periodically with your customers prior to launch. You wouldn't want to send out a mailer teasing your product and then not check in again until it's ready to launch. You would want to send out materials two, three, or even four times during the year, revealing larger bits of information each time. Not only does this give you a chance to build the hype surrounding your product or service a little more each time, but it also helps to keep it in the forefront of a customer's mind - even though it isn't released yet. Not only will your customers have a higher level of anticipation, but they also won't have a chance to forget about what you're up to.
Learn From Hollywood
If you want to take a master class in building anticipation through marketing, look no farther than movie trailers. Every Hollywood blockbuster usually follows the same format when it comes to their previews. First, roughly a year from release, a teaser trailer makes its appearance. This preview is usually around a minute in length, gives away virtually none of the plot and really just broadcasts the look or spirit of the movie. Six or so months later a longer, full trailer is released, which is usually about two minutes. This expands on the promise of the teaser, gives a way a bit more of the plot, but still leaves a lot to the imagination. A final trailer is released in the weeks before the movie itself, which is usually around three minutes and not only lets you know exactly what the plot will be, but also showcases amazing images that you immediately need to see more of. Building anticipation is all about escalation and Hollywood seems to have created a formula that works wonders, regardless of the type of business that you're in.
Marketing is one of the best tools that you have to not only announce a new product or service to the world, but to build the type of anticipation that always translates to increased sales.
Tuesday, September 15, 2015
Sara enters the kitchen and begins to gather her ingredients. She notices that the recipe says she needs two bowls, but when she looks in the cabinet and sees that she only has one, she figures that should be ok. She then sees that she needs some baking soda, but only has baking powder-- that should be close enough.
Sara begins to get everything into the bowls. The recipe calls for her to mix the sugar with some softened butter, so she sticks the butter in the microwave. Thirty seconds later, the the butter is just a puddle. Well, that will make it even easier to mix it into the recipe, right?
Twenty minutes later, she sticks everything into the oven and triumphantly sets the timer. When she returns after the ding, she pulls them out eagerly and then stops. Wait a minute, these do not look right. They did not rise properly and just look âoffâ. Confused, Sara thought back to her cooking. Did those little details about the butter and baking soda really matter that much? She supposed so. She decided to try again the next day. Tonight, she would pick up some more butter and some baking soda.
Developing Your Marketing Recipe
If you have ever made cookies, you most likely noted Saraâs mistakes right away. You knew that those cookies would not turn out right. Recipes use very specific ingredients because they have particular roles. If you do not use the right ingredients then the food will not act the way it is supposed to.
When you are creating a marketing campaign, you will similarly need to follow a recipe. The difference is that you will need to develop the recipe yourself. You know that you need a variety of different ingredients, such as direct mail, social media, online content, and paid advertising. You then need to mix these different techniques together to engage your intended audience and create the perfect recipe.
Often, determining the exact recipe of success will require some experimenting. You will need to explore where your customers spend their time online and what types of information they are seeking. What types of designs and offers do they respond to best in direct mail? What social media platforms are the most important to them?
Unlike with baking cookies, when you mess up a marketing recipe, it will often not be as obvious that there was an error. If most of your marketing campaign has a decent amount of success, you might not notice right away that your paid advertising campaign was not bringing in customers unless you closely monitor your different channels. If you do not identify the problem, however, you risk needlessly spending money.
To be successful in marketing, you are going to combine several different techniques into a unique recipe that helps to get your message in front of the right people at the right time. To âtasteâ the recipe, however, you need to make sure that you regularly use analytics to gauge how well the campaign works together. You can use this data to refine your efforts and become even more successful.
Creating a successful marketing campaign does require careful thought and the precise combination of different parts. If you are interested in starting a new campaign, contact us today to get started.
Friday, September 11, 2015
Go Beyond the Sale
One of the most important things to remember about a successful marketing event is that you need to give people an experience that is truly worth leaving their homes for. Getting a person to open up your direct mail material is one thing - after all, you've sent it directly to them and they don't even have to get in the car in order to open it. Getting them to come to your physical location, possibly for the first time, is something else entirely.
Consider a marketing event that a bookstore might have. Instead of just holding a blowout sale (as a customer can typically find similar prices online if they look hard enough), a bookstore might hold a signing with a famous author. Suddenly, you've given those people a reason to actually come into the store, especially if the author isn't one who makes local appearances very often.
Once all of these people are in your store, then you can hit them with sales and other promotions in an attempt to increase revenue. Simply offering discounted prices should never be the most enticing thing about the event that you're throwing, as most people won't find it a good enough reason to attend in the first place.
Set a Goal
Another one of the biggest things to remember when creating a successful marketing event is what it is that you're trying to accomplish in the first place. Are you looking for a way to increase existing customer satisfaction and give back by way of a memorable experience? Or are you looking for a way to reach an entirely new market? The goal that you set at the outset will dictate every choice that you make thereafter.
Give Yourself a Way to Capture Contact Information
As with all marketing techniques, one of the major goals of a marketing event is to capture leads. After all, even if you're just looking for a fun and exciting way to give back to your existing customer base, the chances are high that one or two of them might bring some friends along with them.
To truly take advantage of a marketing event, make sure that you're giving yourself a built-in opportunity to capture contact information in the most efficient way possible. Even if it's something as simple as giving people a chance to win fun door prizes if they fill out a contact information survey, you'll need something to use when the event is over to keep in touch with all of the new people that you've attracted.
These are just a few of the tips that you can use to create a memorable and successful marketing event for your business that people won't want to miss. If you continue to hold these events on a regular basis, you will have a great chance of reaching people who you may not have otherwise been able to get to without them.
Tuesday, September 8, 2015
Take "Boy Meets World." This popular show followed the young Cory Matthews from school through college and all the fun times and drama that came with friendships, school, and finding love. The show is now being revived into the form of "Girl Meets World," which features Cory and his childhood sweetheart, Topanga, now raising their own family.
Similarly, the show "Full House" told the story of a single dad trying to raise his three daughters with the help of his best friend and brother-in-law. This show now follows the next generation with a spin-off that is being called, "Fuller House."
These newer shows are providing many people with the chance to relive their childhoods and share their favorite characters with their own children. While you sit back to enjoy the latest episodes, however, you might find that they have a few things to teach us all about our latest marketing campaigns.
The Power of Relationships
The strength of both shows was in the powerful relationships that dominated the series. In "Boy Meets World," the friendship of Cory and his friend, Shawn, as well as his relationship with his future wife, Topanga, was something that drew many people to the show. People were able to relate to the struggles of Cory as he worked to navigate these different relationships, and loved being able to see how everyone was there for him.
In "Full House," the relationships between the three sisters and their friends and family were the driving part of the show. The girls had to learn how their own relationships were going to mature. The entire family had to be a major source of support for each other as they all struggled to find their way with the loss of the girlsâ mother to a car accident before the show began. Single parents, families with multiple siblings, and extended families who all lived under the same roof could understand many of their relational experiences.
In marketing, relationships are also your driving source behind your success. You want to build relationships with everyone you meet and your customers need to know that you are there for them and can help them solve their problems.
You also want to build a strong network of relationships with other professionals. It can be a great, professional asset to have others in your industry with whom you can discuss ideas. Networks can provide you with the opportunities to build relationships with other people who can pass work along to you according to your strengths when the opportunity arises.
Finding Your Place
Both sitcoms largely revolved around the charactersâ coming of age. They matured from young children into adults with their own paths. The shows followed them as they found their place and role among their social groups and wider society.
You will need to find your place within your own industry, as well. You need to accurately identify where your strengths and weaknesses lie. Learn how to market to your niche based upon those strengths, and demonstrate why you can solve the pain points of your customers.
Enjoying spin-offs of your favorite 90âs sitcoms can be a fun pastime, but it can also provide you with some valuable lessons about how to succeed in your own marketing endeavors. If you are interested in beginning a new marketing campaign, let us know. We would be happy to help you get started.
Friday, August 28, 2015
The Quest for Quality Content in the Marketing World: Why the Need Isn't Going Away and is Only Getting Bigger
The Google of it All
One of the major reasons why high-quality content is so important to your website, your blog, or your social media presence has to do with Google. Google is essentially the "be all, end all" way of getting recognized by your target audience in the digital age. If your blog appears near the top of the search results for relevant keywords, you can expect a huge boost in visitors (and ultimately revenue) as a result. Because of all this, quality content is important for one simple reason: Google thinks it is.
How High Quality Content Ultimately Benefits You
Even going above and beyond website traffic, the quest for quality content is one that ultimately benefits your business in a wide range of different ways. For starters, it forces you to stop thinking of your website visitors as users and to start thinking of them as real people. This is a great approach to have, as it puts you in a better position to connect with them in a meaningful way and to form a meaningful, loyal bond in return.
Secondly, striving to generate high-quality content online can be a great mentality to take with you into the offline world, too. If you use the same practices when generating offline content that you do for your online content -- an emphasis on readable, relevant, and interesting materials -- you can form the same meaningful connection with those you're targeting via direct mail and other materials as you do with Internet users.
Ultimately, however, the quest for high-quality content means one thing: everybody wins. You aren't "faking your way" into the position of a thought leader in your industry. You aren't "tricking" your customers into thinking you know more than you really do.
You ARE a thought leader in the industry and you ARE a voice to be listened to. Google and similar companies that emphasize high-quality content are essentially performing the biggest magic trick of all -- they're slowly forcing businesses in all industries to become better at what they do on a daily basis. When you look at it from that perspective, it's a position that's certainly hard to argue with.
Tuesday, August 25, 2015
If you were to ask George what the secret is to a successful fantasy football season, he would answer, "statistics." You need to have a good understanding of the strengths and weaknesses of each player. You can use this understanding to see how performance metrics can dictate how the fantasy team performs. After players perform in real games, their every move is broken down and analyzed to determine how they would have performed according to the setups of the fantasy team. Performance metrics are an incredibly important aspect of any fantasy team.
If you've ever participated in a fantasy team, you've also been exposed to the importance of statistics and performance metrics. This fun game can provide you with incredible insight you can use to improve your marketing efforts. Here are just a few lessons you can learn from fantasy sports teams that can be transferred to marketing.
Performance Metrics are Everything
As any sports fan knows, performance metrics are continuously analyzed for every athlete. Whether batting averages, average distances thrown, or the typical number of points scored, the actions of every player are regularly scrutinized.
In marketing, performance metrics are equally important. While it can be tempting to run marketing campaigns based solely on best practices -- and best guesses -- these types of campaigns will have limited value for your brand. To be successful, a campaign must be perpetually monitored to see how well the different aspects are performing.
Performance Metrics Should Be Used to Guide Decisions
On the sports field, coaches will use statistics about players to form their starting lineup and opening plays for the next game. In football, for example, it's common for coaches (and players) to study film of their upcoming opposition to determine the weaknesses they can exploit in the other team. Coaches will also use the statistics of their own team to see who's at the top of their game and who needs to sit the game out in an effort to create the optimal lineup.
In marketing, you should regularly make adjustments and tweak your marketing efforts to reflect what your performance metrics tell you. If the metrics tell you your direct mail campaign or your email campaign is not having the desired impact, you need to examine why that may be and what you can do to better reach the intended demographic. By perpetually measuring the success of your campaigns, you'll be able to see how well your changes perform and continue to refine your campaign. This will help you avoid spending unnecessary money on unsuccessful campaigns, while also better reaching your intended audience to bring in more customers.
As anyone who loves fantasy football (or any other fantasy sport) knows, statistics and performance metrics are critical for developing a successful team. This lesson also translates well to marketing, where perpetually measuring customer behavior will help you refine your efforts and boost your bottom line.
Friday, August 21, 2015
Chances are, if you happen to see a young person who can't be bothered to look up from their smartphone or tablet for a single second to take a look at the world around them, you're looking at a millennial -- or at least a stereotypical one. In reality, it's actually pretty straightforward to market to millennials, as long as you go about it in the right way.
By far, the absolute best way to market to millennials is the same way you market to anyone -- by being as relevant as possible. Go out of your way to understand Generation Y. Discover how they think and -- more importantly -- what they're looking for. You can try all the flashy gimmicks you want or sink a huge amount of time and effort into social networking and similar bits of technology in an attempt to gain a foothold in this ever-important market, but none of it will mean a thing if your message is completely irrelevant to the people you're after.
It's Print's Time to Thrive
Print marketing is actually one of the most powerful techniques you can use to attract the attention of the millennial generation for a very simple reason: it's difficult to ignore. Whereas baby boomers have decades of experience sifting through direct mail and advertisements in general, it's still something unique to the younger generation. This makes it more impactful, giving you a competitive advantage over those who forgo this route.
You can also make your print and digital campaigns work together. Use a QR code on your direct mailers, for example, to give millennials the opportunity to begin the conversation in print and finish it online where they feel most comfortable.
Each new generation tends to be a little more informal than the one before it, but not necessarily in the way you might think. What this trend really means is that each new generation embraces a true sense of personality more than the one before it. Millennials are after a sense of fun and a company that represents a hipper image that they want to be part of. While injecting as much personality as possible into your mailers might not work for that 50-year-old housewife, it will absolutely capture the attention of a millennial.
With each passing year, the millennial generation becomes more and more important. They're already poised to overtake the baby boomer generation in spending, sooner rather than later. Now is the time to strike while the iron is hot, so to speak. By going after the millennial generation now, you'll begin to amass an army of loyal followers ready to spend money on your products or services for decades to come.
Tuesday, August 18, 2015
Thirty minutes later, they reconvene and look over each other's selections. The one tasked with selecting salsa pulls three jars of Brand A out of her bag. The other two roommates grimace slightly.
"What?" she asks.
"Oh, it's nothing," another roommate says. "It's just that I prefer Brand B salsa. I always find Brand A a little too watery."
The other roommate chimes in, "Really? I always prefer Brand C. I find Brands A and B both to be too mild."
They each laugh. "Wow!" exclaims the first roommate. "I had no idea there were so many different opinions regarding salsa. How about I get one jar of each? Then, we can all have our preferred flavor at least some point in the evening."
Like the friends in this story, your customers often have different tastes and preferences. When planning your marketing, you must remain considerate of your customers and recognize that it's possible for different customers to have different content 'tastes.'
The Different Types of Content
The digital world has long been dominated by text, but in many ways this is changing. People are realizing how critical and engaging images are when added to text. In fact, tweets that contain images are known to receive up to 5x the engagement of those without images.
People like images because they give them something to relate to. When you see a picture of a company's customer using their product or service, it becomes easier to see yourself in that position. As a brand, you can take advantage of this by beginning to build a stronger relationship with potential customers and enticing them to do business with you.
Videos have also become an increasingly important aspect of digital content. Customers have begun demonstrating their preference for this form of content in many ways, and customers upload 300 hours of video every minute on YouTube alone. Visuals allow people to process information up to 60,000 times faster, making it a valuable way to communicate with page visitors.
There are also other valuable forms of content to consider. For example, on social media, memes and other fun images are easy to create and share with audiences. These types of images fit well with the casual attitudes of many social media platforms, while also communicating basic ideas about the business and industry.
Infographics are another generally appreciated form of visual content because they communicate valuable information in an easy-to-digest format. Infographics can be used nearly anywhere, from your website and blog, to your social media platforms.
The content of digital marketing continues to evolve as marketers realize that not all customers will respond to the same type of content. Just like the roommates who all like a different type of salsa, you can be confident that different customers appreciate different types of content. By producing a variety of content types to nurture your relationship with all these different groups, you'll create a strong digital marketing campaign.
Tuesday, August 11, 2015
Did you ever struggle to find the right words for those little notes? You wanted to find words the reader would understand that would communicate how much you liked the gift. You searched for vocabulary that would speak to the reader and resonate with them.
When you create content for your marketing efforts, you're doing the same thing. You want to find language and vocabulary that correctly expresses what your potential customers want to hear. When you learn to speak the language of your customers, you'll have far greater success in reaching them and convincing them to use your products and services.
The Importance of the Right Vocabulary
When drafting marketing materials, your customers want to know you understand their individual issues. They want to feel confident you understand their problems and have solutions. When you speak in language that doesn't resonate with these customers, you risk losing the connection with them. They won't be able to internalize your message as well or relate to your advertising campaigns. Choosing the right vocabulary helps to ensure a positive response and a stronger relationship with prospective customers.
Vocabulary in Digital Advertising
In the digital world, selecting the best words goes even further than your connection. It determines if your content will be seen at all. Search engines work to match queries to content based on keywords. Using the same vocabulary as your customers allows you to promote your content naturally. The closer your content matches your potential customers' queries, the higher it will rank and the easier it will be to find.
The key to using keywords correctly is to use them naturally and focus on producing high-quality content. When people click on your content, they want to find valuable information that answers their questions and helps them solve their problems. If you only produce low-quality, keyword-stuffed content, people will click off your page as soon as they open it. This will lower your click rate significantly because your page won't have any engagement.
Instead, focus on writing information people will want to read and will find helpful, while also naturally adding in keywords as they fit. This will help your content get found, while also engaging your audience. As more people are attracted to what you have to say, your content will continue to rise in the search engine results, attracting even more viewers.
When you wrote those countless thank you notes all those years ago, you probably had no idea you were preparing for your future in marketing. This was actually a valuable experience in finding the right vocabulary that resonated with your audience. Check your vocabulary to make sure you're using words your potential customers are most likely to respond to, and get started improving your marketing strategies today.
Friday, August 7, 2015
At its core, guerrilla marketing is a way for businesses to promote themselves in a way that's both unique and cost effective. These campaigns aren't focused on shouting a marketing message from the highest rooftop. Instead, they're designed to boldly attract the attention of customers in a way that's hard to ignore.
The Definition of "Unconventional" is Constantly Changing
While guerrilla marketing, in general, has been around almost as long as traditional marketing, the form these campaigns take changes every so often. In the early days of the Internet, when most of the homes in the United States still had painfully slow dial-up connections, even just putting a video online would have been practically unheard of. Businesses that were able to get in on the viral video craze from the ground floor, however, experienced a tremendous amount of success. Of course, putting out a video on YouTube and hoping your audience discovers it is hardly grounds for a guerrilla campaign today. To truly stay in line with the spirit of the unconventional nature of these promotions, you now have to think bigger and more unique.
The Guerrilla Marketing Campaigns of Today
Modern guerrilla marketing campaigns are every bit as unconventional as their predecessors, but they generally take bigger and bolder risks when it comes to being noticed. Perhaps one of the most successful guerrilla campaigns of the last several years came during the promotion for the film Cloverfield. Directed by J.J. Abrams and written by Drew Goddard, the film featured a mysterious monster of unknown origin ravaging New York City in the style of Godzilla movies from decades past.
What made this guerrilla campaign so notable, though, was its seeming lack of promotion at all. The film was ushered into theaters with an incredibly simple teaser trailer that didn't even feature the title of the film. It only contained the release date - 11/18/08. Beside the fact that it starred a cast of unknown actors and featured a monster doing something in a city that had yet to be identified, almost nothing was known about the film prior to its release in theaters. Beyond the title, it initially wasn't even clear if Abrams himself was even the director or if he was just attached in some way as a producer.
In many ways, the complete lack of marketing for Cloverfield actually BECAME the campaign. People were so desperate for answers that the only solution became, "you have to see the movie to find out." Suddenly, a cheaply produced fake documentary with almost no marketing dollars spent became one of the most talked about (and successful) movies of its age, at least as far as total revenue is concerned.
The spirit of guerrilla marketing will always be one of the biggest weapons small businesses have in their quest to get noticed and spread brand awareness. By remembering that "unconventional" is key, and that you don't have to spend a war chest filled with cash in order to attract the attention of both new and existing customers, you'll find that guerrilla campaigns can provide exceptional value for your marketing dollars - regardless of the type of business you happen to run.
Tuesday, July 28, 2015
Consider for a moment your high school history teacher. In schools across the country, history teachers teach multiple classes with students at all different levels. One class might be filled with students who are ready to break down the information at a very high level. These students are capable of exploring difficult themes. Learning about the American Revolutionary War requires covering more than dates and names, and they will dive into motivations and outside influences.
Another class might be at a more introductory level of history. Rather than covering motivations, they might need to learn more about the major people who influenced the events of the day and focus on learning the timeline.
Both classes are covering the same topic, but if the teacher is going to effectively teach both groups, he or she will have to develop separate lesson plans for each class. If the teacher tried to create a common lesson plan for each group of students, neither group would receive the instruction they needed to succeed. It does require more work for the teacher to create separate lesson plans, but the teacher knows it's worth the effort. A teacher who keeps their eyes on the end goal -- to ensure that both classes walk away feeling challenged and with new knowledge about the founding of the United States -- will know their extra work helped them reach their students effectively.
The Takeaway for Marketers
The same concept applies to marketers. It does take a little more work to create separate content for each of your buyer personas, but if you want to effectively reach your potential customers, you have to be willing to go that extra mile.
Each of your customers comes to your site looking for different information. One customer might be concerned about finding an affordable solution to their problem. They feel as though they've spent too much money in the past, and their primary concern is budget. Another customer might focus primarily on utility. They trust that when they find a well-created solution to their problem, their return on investment will justify their cost. Each of these customers will respond better to different types of content and offers. Creating just one type of content will make it harder for you to reach all of your intended target audiences. It may have been less work upfront, but it will end up costing you more when you fail to bring in the profits and returns you had desired.
In a world where time is money, it makes sense to avoid spending unnecessary time and money whenever possible. What you need to remember, though, is that while efficiency is important, it cannot replace doing something correctly. Sit down with your team, outline your buyer personas, and draft a plan for reaching each one. You'll be amazed at what these additional steps can do to help you close more business.
If you're ready to start building a new marketing strategy, reach out and speak with us today. We'd be happy to help you get started.
Tuesday, July 21, 2015
Keep It Simple
If you're designing print marketing materials to send out into the world, one of your instincts may be to try to pack as much helpful information into those materials as possible. After all, you can only have one first impression, so you need to make it a good one. When it comes to in-store signage, however, you'll have better results if you dial back your instincts a bit and keep things as short and as sweet as possible.
Think about the language you're using on in-store signs the same way you would the headline in a newspaper. The brochures and other documents you're sending out into the world are like the newspaper articles themselves -- they contain all of the information required to answer any questions the customer may have and guide them further down the sales funnel. In-store signs are the headlines -- they give you just enough information to help you in that moment, but they don't try to tell the whole story.
It's All About the Focus
Because so much of your marketing focuses on selling yourself, it's natural for that instinct to carry over into the world of in-store signage, too. It's easy to forget you already have the customer right where you want them. Now it's up to the products (or, more specifically, the way you're showcasing those products) to finish the job.
Your in-store signage needs to showcase not only what a product might do, but why someone might need it. Your signs should sell people on the benefits of what you're offering, not necessarily on your brand. For maximum effectiveness, use your signs to provide quick answers to questions like "What can product X do for me?" and "Why will product Y make my day easier?"
Above all else, there's one key term you always need to keep in mind when designing in-store signs: compelling. If the types of signs you're creating are always compelling and are always created with the best interest of your customers in mind, they will succeed on multiple levels. Not only will they immediately attract the attention of anyone who looks at them, but they will also add to the overall value of the experience customers are having in your store. Good signage can help turn first time customers into repeat customers in the long run.
Tuesday, July 14, 2015
Imagine parents trying to introduce their baby to new foods. Although they might focus on a particular food for a meal, they aim to create a rich and varied diet for their child. Each type of food has different benefits that help the child become healthy and strong. The different parts of the body all require different nutrients to keep them functioning properly. If a person's diet becomes too concentrated on a particular food, they'll end up short of the nutrients found in other types of foods. This can result in a variety of disorders resulting from nutritional deficiencies.
A Similar Concept Applies to Business Promotion and Marketing
It's easy in business to limit yourself to just a few marketing techniques. You might look at the success others are having on social media and want to confine your marketing to social media. Or, if your company's been around for several decades, you might feel reluctant to dive into new digital and inbound marketing techniques and try instead to keep growing your business using cold calls and other outbound techniques.
This level of restriction will seriously deplete your business of the growth it needs to succeed in the modern market. Just like a person who eats only pasta dishes, your business might continue to grow, but without many key nutrients needed to sustain that growth. Eventually, the person trying to survive on only pasta will notice they don't feel as healthy as they once did, and you'll notice the same about your business if you limit yourself to just one or two marketing strategies.
Developing a Well-Rounded Campaign
It's important in business to maintain a balanced diet of marketing techniques. This means integrating a variety of different marketing strategies to reach your targeted audience efficiently. Every company will have different marketing platforms and systems that work best for them. Finding the right balance can help your company stay healthy and prosper.
With that in mind, here are a few steps to consider as you begin to plan an integrated campaign across several platforms.
- Carefully identify the ideal buyer for your brand by analyzing current customers and using market research.
- Determine where your ideal customers can be found through research and speaking with existing customers.
- Implement a campaign across the key platforms identified.
- Measure what aspects of the campaign are most successful at bringing in new customers.
- Adjust the marketing strategies to account for these strengths and weaknesses within the campaign, then run a new campaign.
- If particular aspects of the campaign failed to produce enough results, don't be afraid to eliminate them and try something new.
- Allocate more resources to the most successful parts of the campaign to maximize the budget.
Building a successful marketing campaign is like eating a well-balanced diet. It's important to build a healthy mix to strengthen your business and maximize the opportunities for reaching new customers. If you're interested in learning more about beginning a new marketing campaign, contact us today. We'd be happy to help you get started.
Friday, July 10, 2015
Consistency is Key When it Comes to Your Brand
There's perhaps no more perfect example of the power of consistency in branding today than Marvel Studios. The company's films include such successful titles as The Avengers: Age of Ultron, Thor: The Dark World, and Iron Man 3. Marvel keeps churning out hit after hit, and the studio has learned how to leverage the power of its brand in a pretty interesting way.
For Marvel, it all begins with the Marvel Studios logo. Every single trailer for every single Marvel film begins with the Marvel Studios branding. Even the title cards on these previews don't say "From the Director of X" or "From the Producer of Y." Instead, they say, "From the Studio That Brought You The Avengers." What Marvel's doing is making their own brand synonymous with the type of quality entertainment people are coming in droves to see. They're making Marvel Studios a more powerful brand than the characters in the films, the stars of the films, and even the filmmakers themselves. Pretty soon, it won't matter which movie features which character. As long as it says Marvel Studios on the front, people are going to go.
In many ways, your brand is the most powerful marketing tool you have -- even more powerful than the products or services you provide. If you can turn your brand into one that people can't help but pay attention to through marketing consistency, your bottom line will benefit.
Leave Them Wanting More
Another important marketing lesson you can learn from movie previews is the idea of "always leave them wanting more." A movie trailer should never show all of the best parts of the film. Yes, it should show some of them, but not all. The best trailers leave audiences excited for a film and confident they'll find a whole lot more waiting for them when they go to see it.
Your marketing materials should be the same way. People should get a general idea of the benefits your products or services provide and a desire to experience those benefits firsthand. Your marketing can never recreate the feeling of joy customers get when they start using your products, but it can get them excited about giving those products a try.
Marketing lessons can be found in the unlikeliest of places -- even at the cinema on a weekend excursion with your friends or loved ones. Sure, you'll probably never make a Hollywood feature film and don't have hundreds of millions of dollars at stake, but you can still learn a lot just by paying attention to the way movie studios attempt to sell you on the next big blockbuster coming soon to a theater near you.
Tuesday, July 7, 2015
The stories didn't begin that way, though.
When the very first Curious George stories came out back in the 1940s, George was a monkey who had lived in Africa. The man with the yellow hat tricked George into coming out of hiding by playing on his curiosity. He originally planned to take George back to Europe and put him in the zoo. Instead, the two began to develop a relationship.
It's interesting to note the prevailing opinions of the time. Many people looked at explorers who went into the jungle as heroes. They wouldn't have had as many negative associations with an explorer kidnapping a monkey from the jungle as we would today.
The new books that children read today came out in the 1990s. These later books don't really talk about how George came to live with the man in the yellow hat. The authors of these later books, which are modeled after the original books, focus on George's curiosity and how he manages to solve his problems. The authors of the newer books recognized that people today wouldn't appreciate the story of the man with the yellow hat kidnapping George from the jungle.
When the newer books and television series first came out, the authors focused on creating a fun story centered around a lovable monkey and the trouble he could create. Rather than focus on how the monkey and the man with the yellow hat came together, they just developed an entertaining story focused around the present.
You could say this was a re-branding of Curious George -- and it was a complete success.
Successfully framing your company for success
When you set out to market your company to your customers, you must understand your audience and what they seek. The new audience of preschoolers in the 1990s and 2000s wanted an entertaining character without the baggage that came with the original, so that's what the authors delivered.
Similarly, you should familiarize yourself with your customers enough to predict what's going to resonate most with them. Use this to guide your marketing and re-branding efforts. Audiences might change over the years, particularly if your company's been around for several decades, so don't be afraid to shed parts of your original message and add in something new if it will help you reach your customers.
When it comes to advertising, nothing matters more than understanding your audience. Those familiar with the saga of Curious George will find the comparisons between the popular monkey and the marketing campaigns of evolving companies intriguing. If you're interested in developing a new marketing campaign, speak to us today. We'd be happy to help you get started.
Tuesday, June 30, 2015
"Genius doesn't work on an assembly line basis... You can't simply say, 'Today I will be brilliant.'"
When starting out or working your way up in business, you must acknowledge that you don't know everything there is to know about your industry. You're not going to wake up one morning with the experience to be an industry leader. Instead, you must be willing to study and learn as you go.
"You either believe in yourself or you don't."
Running a business is never a sure thing. Chances are when you start your own company you'll find yourself facing skepticism from many different people. If you want to be successful, however, you have to believe in yourself. You must be honest about the faith you have in yourself. If you truly think you can do this, then develop your business plan and prepare to jump in feet first.
"There's another way to survive -- mutual trust and help."
Building a business is not a single-handed endeavor. If you want your business to thrive -- and not just survive -- you must be willing to trust those running the business with you. When starting out, make sure your first hires are trustworthy people who share your vision. Choose candidates you know you can trust completely to have the good of the company at heart.
"Sometimes a feeling is all we humans have to go on."
Sure, predicting the right moment to launch a company or introduce a new product or service involves studying trends, but it also requires a finely tuned intuition. Sometimes, all you have to go on in business is a gut feeling. If you have reasons to support those instincts, don't be afraid to listen to them.
"If I can have honesty, it's easier to overlook mistakes."
This quote speaks to the importance of transparency in everything a business does. No business leader is perfect. Sometimes you'll make mistakes. You'll make the wrong call. When you're transparent with your employees about what happened, they'll be far more likely to continue to trust you and your judgement.
"A captain of a ship, no matter his rank, must follow the book."
Even if you're the founder and CEO, you don't want to place yourself in a separate category than everyone else at your company. Sure, it might be easier to circumvent particular processes or rules, but when you do so, everyone notices. People naturally struggle to feel connected to and loyal to leaders who play by different rules than the ones they set for everyone below them. Show your employees you're all on the same team by following the same rules. The result will be far greater coherence within your team.
Building and successfully running a company can be a challenge for anyone. Those who enjoy the character of Captain Kirk, however, will find a considerable amount of wisdom about how to be successful in the quotes from the captain and from the actor, William Shatner. Consider some of the wisdom above and see how you can apply it to your own company. If you're interested in improving your marketing efforts, contact us today. We'd be happy to help you get started.
Tuesday, June 23, 2015
For the rest of us, trying to keep track of all the names and theories behind great art can feel a bit overwhelming. While all of us can appreciate the work that goes into the creation of a beautiful painting, trying to analyze the different styles can be a challenge. For outsiders looking in at the art world, it can feel as though the industry is completely saturated. There are so many different styles and forms that it can seem impossible for any new ideas to be developed. Yet somehow, each generation manages to come up with unique art ideas that resonate with different people.
The significance of Monet and Picasso
If you asked most people to list some well-known artists, most would list off famous names like Monet and Picasso. What's interesting, though, is that these artists are immensely different from each other. They painted different subjects, lived in different countries and political situations, and their art was vastly different. The similarities might be easier to describe than the differences, with it largely boiling down to: they were both famous and talented artists.
If you have talent, the industry will make room.
Monet and Picasso approached art from different perspectives. They each expressed what they knew in different ways. Monet took a more traditional route, creating beautiful paintings that closely resembled the objects and scenes that were being depicted. Picasso, on the other hand, took liberties with shapes, colors, and designs to capture the emotion and motivations behind the scene being shown.
Both, however, demonstrated incredible talent. Regardless of a personâs individual taste, it's impossible to overlook the abilities of each of these artists. That's what has allowed them to rise to the top of the art world. They're famous enough that even those who don't spend vacations touring art museums recognize their names.
The inspiration for business professionals
Like Picasso and Monet, when you have the talent, an industry will make room for you. These artists are often regarded as leaders within their respective styles, meaning they often took untraveled paths in their quest to reach the top. Their names are remembered because of the paths they forged and the beauty they created.
If you're talented in your industry and have the skills needed to show genuine expertise, you can also find your place within your market. No industry or market is so crowded it can't make room for you. To reach this desired summit, you need to prepare.
- Know what makes you different.
- Determine how you can translate your proposition for customers.
Friday, June 19, 2015
Despite the many benefits of print marketing as a medium, many people still seem to miss one of its most powerful and most natural tools: personalization. When you take a look at just how effective personalization can be, you'll be shocked you weren't embracing it in the past.
Personalization: By the Numbers
In 2012, the industry organization InfoTrends conducted a study on marketing communication. It revealed several interesting facts, all of which are important to know when planning your next marketing campaign. The good news is that print marketing is alive and well, even in an era where everyone carries a smartphone or other type of mobile device with them at all times.
The better news is that marketing materials featuring high levels of personalization yield a dramatically higher ROI over ones sent out in a uniform or more generic manner.
The InfoTrends survey covered more than 1,000 businesses in 10 industries. Nearly two thirds used personalization or segmentation techniques to increase response and conversion rates. One of the respondents who used personalized print materials exclusively experienced a response rate of around 6% and a conversion rate of over 16%. Compare this with the average 2% response rate more generic materials generate, and the power of personalization becomes abundantly clear.
Things get even more impressive when you combine personalization with other best practices of modern marketing, like combining print and digital to reach a wider audience. For example, the respondents who utilized print and e-mail materials with high levels of personalization reported a response rate of 7.6% and a conversion rate of over 18%.
Why Personalization Matters
When you personalize your marketing materials, you're taking that extra step to show your target audience how much you really care about them. Instead of addressing a direct mail brochure with the generic and calculated "Dear Sir or Madame," you can take advantage of the basic technique of including their name -- which, keep in mind, is information you already have if you're sending them something in the mail.
Believe it or not, this does go a long way. It instantly creates a much more organic connection with the person reading your materials and subconsciously separates your mailer from others that may not be personalized at all.
Personalized print marketing is also inherently more impressive than personalized digital materials of the same variety. Everyone has a computer, and they know how quickly you can change an e-mail to include a name. Changing a print mailer, however, takes a little more thought and effort (though not as much as you'd think). Your effort will definitely be appreciated by the recipient.
Not only is print marketing alive and well, but one of its most powerful assets is something many businesses aren't even using. Personalizing your print materials will go a long way toward creating a more meaningful and long-lasting connection with your target audience and increasing your ROI.
Tuesday, June 16, 2015
Children dream uninhibitedly. They dream about things the rest of us find unobtainable. Too often, we think about all the obstacles in our way and allow our minds to entertain the "what ifs," rather than the "why nots." As we mature, our goals need to be more realistic for our skills and abilities, but that doesn't mean we have to stop reaching for the stars.
We need to remember our childhood innocence when it comes to our dreams. It's the only way we'll ever accomplish all the things we're truly capable of achieving.
As Gloria Steinem says, "Without leaps of imagination, or dreaming, we lose the excitement of possibilities. Dreaming, after all, is a form of planning."
No one ever made it to the top of their industry by limiting themselves on what they were capable of accomplishing. Instead, you need to imagine the heights your business might be able to reach if you allow yourself to really dream big.
Of course, as a professional, your dreaming must take a slightly more predictable path. You must not only have the end goal in mind, but you must also be able to determine what you need to do to reach the desired end result.
Identify what you'd like to accomplish professionally
These goals can look vastly different. If you're a small business owner, you might have a desired income you'd like to see from your business, or perhaps you want to have enough income to open another branch in a neighboring city. If you work for a company, maybe you want to reach the c-suite or gain the experience you need to start your own company. This is where you should be inspired by the dreams of those in the under age five crowd. Allow your mind to imagine where you'd like to be in 5, 10, or 20 years.
Outline a path you need to take to accomplish this goal
Once you know where you want to go, it's time to outline the steps needed to get there. This includes setting small and incremental goals throughout your journey. If you want to reach a new position within your company, consider what type of education and experience you'll need to obtain along the way. If you've started a business, learn about better business practices to bring in new customers and encourage them to stay. For example, set:
- goals for identifying and appealing to your ideal customer audience
- goals for improving the business website
- goals for improving customer experience
- goals for using inbound marketing and new digital marketing
- goals for integrating digital marketing with traditional marketing practices
The path to success requires thinking outside the box and being willing to dream big. Children are excellent examples for us to think about what we might actually be capable of accomplishing if we don't get overwhelmed by the potential obstacles. Too often we limit ourselves unnecessarily. Take a lesson from the smallest members of society and learn how to dream unfettered. If you're interested in starting a new marketing campaign to help your business reach its goals, reach out to us today. We'd be happy to help you get started.